Out of the many emails we receive, this particular communication stood out. For the record, it wasn’t addressed to me – I was simply copied.

Allow me to share a couple of excerpts: “I hope this message finds you well. I wanted to express my gratitude for your help… Your contributions have been invaluable, and I am thankful for your assistance… Furthermore, I would like to confirm whether you are still available to meet with us as discussed during our Monday meeting about PR… We are excited to learn from your expertise in this area.”

If you’re searching for an example of someone who embodies graciousness, encouragement, team-building, and represents an organization with excellence, look no further. This Gold Star – Client Edition – goes to Rhonda Davis, Chief Stewardship Officer at Design Outreach. Another Gold Star goes to Cheri, who was the recipient of the email.

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